Effective Date: 1/10/2025
At Malkonyan Hair Salon (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including bookings made through our app, website, or in-salon.
1. Information We Collect
We may collect the following personal information:
Name, contact details (phone, email, address).
Date of birth.
Appointment history and service preferences.
Payment information (processed securely through third-party providers such as ZenotiPay, Stripe, or other integrated payment gateways).
Marketing preferences and communication history.
2. How We Use Your Information
We use your personal information to:
Manage and confirm bookings and appointments.
Process payments for services and products.
Provide personalised services based on your history and preferences.
Communicate with you regarding your appointments, promotions, and offers (where you have opted in).
Improve our salon operations and customer experience.
3. Sharing of Information
We do not sell or rent your personal data.
Your data may be shared with third-party service providers (e.g. Zenoti) strictly for the purpose of processing bookings, payments, and salon management.
Where required by law, we may disclose personal information to regulators or authorities.
4. Data Storage & Security
Your data is stored securely within Zenoti’s platform and other authorised systems.
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your information if it is inaccurate or outdated.
Opt out of marketing communications at any time by following unsubscribe links or contacting us directly.
6. Cookies & App Usage
When using our website or app, cookies and tracking technologies may be used to improve user experience, analyse usage, and provide personalised offers.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website/app with a revised “Effective Date.”
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Malkonyan Hair Salon
Email: info@malkonyan.com.au
Phone: 96626756
Address: East Village, shop 20/2 Defries Ave, Zetland NSW 2017